Shipping & Returns
Shipping Policy
We Ship Everywhere
​
We ship everywhere in the United States, and also most international countries!
Shipping Times and Shipping Speed
​
Once your order is placed, our shipping team works hard to get that order packaged up well and sent out to you. If placed before 10am, the majority of orders are shipped same day. However, unforeseeable delays may occasionally occur, and processing times can take up to two days. In rare cases of holiday or special sales, processing times can be between 2-3 days. Rest assured that the increased processing time simply means our shippers need a wee bit more time to carefully tend to each and every order. Orders are not packaged up on U.S Holidays and other instances in which the postal services are closed. Shipping times do not guarantee package arrival date.
All of our packages are shipped out via USPS, UPS, or Fedex. We offer a variety of shipping speeds through these carriers. Tracking labels are sent out via email once the package is picked up by the shipping carrier. You will not receive a tracking number email until your package has been processed, packaged, and labeled for pick up by the postal service.
Items Broken in Shipping
​
Broken packages must be photographed and documented before a return package will be sent out. Quik Wikk must be informed of the break within two days of the customer receiving the package.
Please note: For all packages damaged or broken in shipping, we will remedy this issue as soon as we possibly can.
​
Still have questions?
Return & Exchange Policy
If your item arrived damaged or you suspect that it may be defective, please do not return the item. Contact customer service immediately and we will be happy to personally assist you. We accept returns on all unused products, as well as electronics within their original, unopened packaging, up to 30 days after the order has been placed. If the product has been used, even just once, we cannot accept the return.*
Unfortunately we are not able to accept returns for orders shipped outside of the United States. All international purchases are final. Credit card refunds can be arranged by special request once your return has been received and inspected. Credit Card refunds can be issued only to the card used at the time of purchase.